Leg spasms to brag docs — how I stay organised with Apple NotesWhen people glance over my shoulder at my Apple Notes, they gasp with astonishment. So I thought I’d share a few examples.Sep 13, 20231Sep 13, 20231
Introducing Feedback Sense Check — your companion for better feedbackFeedback is a gift, but it can trigger emotions which cause us to make irrational choices. Feedback Sense Check is a free tool I created…Jun 26, 20231Jun 26, 20231
Less faff, more capybaras: how we keep our work visibleThriva’s design team wanted to work more transparently. So we introduced a simple, visual Trello board, featuring the world’s largest…Mar 13, 2023Mar 13, 2023
How I decreased my website’s carbon emissions by 88%That’s right — websites have a carbon footprint. Here are 6 simple steps I took to do a teeny bit of good for the world.Nov 7, 2022Nov 7, 2022
Re-designing Thriva’s results experience — a case study from our CRD teamHow our three design disciplines work together and with others, from discovery to buildSep 6, 2022Sep 6, 2022
Planning a joyfully deliberate day offI’ve had plenty of ups and downs in the last 12 months. On the plus side, I feel I’ve learned more about my mental health. And I’ve…May 14, 2021May 14, 2021
Published inLife at FarewillInternal tools — things we’ve learned from building software just for usAs Farewill grows, so does the importance of our internal tooling — the software unseen by customers that helps power our services. We…Oct 5, 2020Oct 5, 2020
Published inLife at FarewillDesign crits — how we make better products by sharing openlyDesign crits at Farewill are a fun, humbling and high impact part of our design process.Mar 11, 2020Mar 11, 2020
Published inLife at FarewillHow (and why) we built our new probate service on customer needsToday’s a momentous day at Farewill — we’re soft-launching our probate service. Here’s how we approached the design phase.Mar 5, 2019Mar 5, 2019