Tom Hiskey – Medium

Tom Hiskey

Tom Hiskey

Leg spasms to brag docs — how I stay organised with Apple Notes

When people glance over my shoulder at my Apple Notes, they gasp with astonishment. So I thought I’d share a few examples.

Sep 13, 2023

Screenshot showing my Apple Notes on Desktop, with a list of folders and my to-do list

Sep 13, 2023

Tom Hiskey

Introducing Feedback Sense Check — your companion for better feedback

Feedback is a gift, but it can trigger emotions which cause us to make irrational choices. Feedback Sense Check is a free tool I created…

Jun 26, 2023

An illustration of a worried person with emotions represented by squiggles above their head

Jun 26, 2023

Tom Hiskey

Less faff, more capybaras: how we keep our work visible

Thriva’s design team wanted to work more transparently. So we introduced a simple, visual Trello board, featuring the world’s largest…

Mar 13, 2023

Part of the CRD trello board showing stickies and gifs

Mar 13, 2023

Tom Hiskey

How I decreased my website’s carbon emissions by 88%

That’s right — websites have a carbon footprint. Here are 6 simple steps I took to do a teeny bit of good for the world.

Nov 7, 2022

Screenshot from the Website Carbon Calculator showing this web page is dirtier than 52% of web pages test and produces 0.5g of CO2

Nov 7, 2022

Tom Hiskey

Re-designing Thriva’s results experience — a case study from our CRD team

How our three design disciplines work together and with others, from discovery to build

Sep 6, 2022

Recent UI designs

Sep 6, 2022

Tom Hiskey

Planning a joyfully deliberate day off

I’ve had plenty of ups and downs in the last 12 months. On the plus side, I feel I’ve learned more about my mental health. And I’ve…

May 14, 2021

Planning a joyfully deliberate day off

May 14, 2021

Tom Hiskey
in
Life at Farewill

Internal tools — things we’ve learned from building software just for us

As Farewill grows, so does the importance of our internal tooling — the software unseen by customers that helps power our services. We…

Oct 5, 2020

Internal tools — things we’ve learned from building software just for us

Oct 5, 2020

Tom Hiskey
in
Life at Farewill

Design crits — how we make better products by sharing openly

Design crits at Farewill are a fun, humbling and high impact part of our design process.

Mar 11, 2020

Louis, Victor, me, Clare and Ethan (L — R): the Farewill Design Guild

Mar 11, 2020

Tom Hiskey
in
Life at Farewill

How (and why) we built our new probate service on customer needs

Today’s a momentous day at Farewill — we’re soft-launching our probate service. Here’s how we approached the design phase.

Mar 5, 2019

How (and why) we built our new probate service on customer needs

Mar 5, 2019

Tom Hiskey

Tom Hiskey

Design manager / lead. I care about supporting people, elevating teams, shaping strategy and putting insights at the heart of design.

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